![]() ![]() What is this PnP device? What could be the Unknown Device? New SSD hard disk? I don't know if this excalamation mark on desktop picture has something to do with the bluetooth problem but maybe it is a topic which needs also corrective action. In this context the conventional hard disk (500Gb) was replaced by SSD hard disk, 480 GB Crucial BX500. I didn't do any driver updates except the one which was done by Windows automatically (Unknown Device: We have installed the current drivers.) Windows 10 was updated into my notebook, so not long time ago. PCI Simple Communcations Controller (4. The themes were and the troubleshoot results of them in pictures attached: picture) was strange and I tried to dig it a bit to find out the reason for the exclamation mark. The Desktop picture with exclamation mark (2. I went also to Devices and Printers section. I haven't found any switch in the netobook to turn the bluetooth on (somebody told me that in some notebooks such switch exsist). picture) of the Device Manager if it helps you. I am conneted with cable to our cable network in our house. We have WDSL modem trough which the cable network in our house is connected to internet. I didn't find anything referring to the ethernet adapter. I checked also the Bluetooth category and found: Bluetooth 5 Realtek Adapterģ. The name and the model of the wireless network adapter: Ralink RT3290 802, 11bgn Wi-Fi AdaperĢ. I went to device manager and expanded the Network adapters device manager category. Thanks for your reply and clear steps to proceed! It has taken some time from me to study the case a bit and to write the message under with pictures. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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